February 4th, 2021 — The phone rings in your clinic. When you pick it up, a patient says, “Hi, I need to talk to you about something. I think that last treatment made me worse.” What do you do next? Here’s an outline of how to create a positive outcome, i.e. make some safety, from this stressful and unavoidable situation. If you treat enough people, you will certainly get this phone call at some point!
April 12th, 2021 — There’s always a dynamic tension between safety and access. You can’t treat someone if you can’t treat them *safely* -- which means unfortunately you can’t treat everyone. Even though, as a community acupuncturist, you want to treat everyone.
February 24th, 2023 — In community acupuncture, in acupuncture safety, and in running a small business, I’ve found that order of operations often represents the difference between being effective in solving a problem, versus unproductively spinning my wheels. You have to know where to start.